FAQ

Frequently asked questions

How often should the laser cutting head lens be replaced?

Depending on the processing environment, it is generally replaced every 3-6 months. If scratches or severe contamination occur, it must be replaced immediately to avoid affecting the optical path.

What materials are suitable for handheld laser welders?

It is suitable for metal materials such as stainless steel, aluminum alloy, carbon steel, etc., but not suitable for highly reflective materials (such as copper and silver).

What should I do if I encounter technical problems?

Our technical support team is available 24/7. You can contact us for help by phone, email, or online chat. If the problem cannot be solved, the technician will provide on-site assistance.

How long is the shipping time for the product?

Our shipping time is typically 5-10 business days, but may vary by country and product category.

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